Stiltz&co. | UX Strategy Consulting

Stiltz&co. | UX Strategy Consulting

Let's make digital delightful.

WEB STRATEGY • DIGITAL ONBOARDING  USABILITY TESTING • UX DESIGN

WEB STRATEGY
DIGITAL ONBOARDING
USABILITY TESTING
UX DESIGN

Hi, I'm Shayne.

I am many things: a data-obsessed creative, a musician, a writer, a wife, a dog-mom; but one of my greatest passions (that I’m lucky enough to pursue professionally) is User Experience Design & Web Strategy Consulting.

I balance my right-brained passions for UX, design, and copywriting with my left-brained focus on business development, data analysis, and conversion optimization.

I help companies of all sizes—from one-woman shops to 500+ employee organizations—create digital that works. Catch me at a conference or send me a message on Instagram or Twitter.

SHAYNE REMPEL

UX STRATEGY CONSULTANT

WHAT I DO

I optimize your onboarding process to 10x your retention rate.

I help marketing teams bridge the gap between business requirements and user needs through usability testing, research, and data analysis.

Looking to enhance your digital strategy? I help all company stakeholders understand the underlying cause of drop-offs, opt-outs, unsubscribes, and lost opportunities, then deliver prioritized, data-backed, and actionable recommendations.

HOW IT WORKS

I listen to understand.
Learn how to address your customers' needs AND meet business goals.

Let’s start with the big picture, then dive into the data.

I conduct extensive user research, then audit, analyze, and redesign your digital onboarding process and customer retention systems to help you engage, acquire, and retain customers.

Together we can turn instant opt-outs, cancellations, dead leads, and drop offs into lifelong loyalists.

user
experience

MY APPROACH

User Research & Testing

Whether you’re undergoing a full-fledged redesign of your website, back-end portal, or app or need a data-driven strategy to improve customer retention, my user-centered approach distills real behavior insights into necessary action steps for your in-house execution teams.

SERVICES

User Experience Assessments

Digital Onboarding Design

Team Training

Coming Soon!

"Shayne is absolutely impressive! She is extremely responsive, highly professional PLUS bonus: warm and accessible. HIGHLY recommend her services! I am moving forward with her strategic recommendations after a very thorough and detailed Digital Needs Assessment.
Kit Pappenheimer
Leadership in Motion

INSIDE SHAYNE'S BRAIN

On Specializing

Specializing your services is being touted today as the fool-proof way to raise your prices, attract your ideal customers, position yourself as an expert and address a specific customer need. So enough about how it helps you. How does it help those you serve?

Read More »

Want to Grab {Virtual} Coffee?

Let’s talk. I work with companies around the globe to improve customer retention. Ready to start your project?